Terms & Conditions

By accessing the Velvo Media (“Velvo,” “we,” “us,” or “our”) website or engaging our services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our website or services.

Velvo provides marketing, branding, web development, lead generation, and related growth services. The specific scope, deliverables, timelines, and fees for any engagement will be defined in a separate proposal, statement of work, or agreement (“Service Agreement”). In case of conflict, the Service Agreement prevails over these Terms.

You must be at least 18 years old and able to form a legally binding contract to use our services. By engaging us, you represent that you have the authority to do so on behalf of yourself or the organization you represent.

When using our website, you agree not to:

• Use the site for any unlawful, harmful, or fraudulent purpose.
• Attempt to gain unauthorized access to our systems or disrupt the site.
• Copy, reproduce, or redistribute our content without permission.
• Introduce malware or interfere with the proper functioning of the site.

All content on this website — including text, graphics, logos, and design — is owned by or licensed to Velvo and protected by intellectual property laws. Ownership of deliverables created during an engagement is governed by the relevant Service Agreement. Until full payment is received, all work product remains the property of Velvo.

To deliver our services effectively, we rely on you to:

• Provide accurate, complete information and timely feedback.
• Supply any materials, access, or approvals needed for the work.
• Ensure you hold the rights to any content you provide to us.
• Comply with applicable laws and platform policies relevant to your campaigns.

Fees, payment schedules, and invoicing terms are set out in the applicable Service Agreement. Unless stated otherwise, invoices are due within the period specified, and late payments may incur additional charges or a pause in services. Fees are exclusive of taxes unless noted.

Our services may involve third-party platforms and tools (for example, advertising networks, analytics, or hosting providers). Your use of those services is subject to their own terms, and we are not responsible for their performance, policies, or availability.

Our website and services are provided “as is” without warranties of any kind, express or implied. While we apply professional skill and care, we do not guarantee specific marketing results, rankings, revenue, or outcomes, as these depend on factors outside our control.

To the maximum extent permitted by law, Velvo shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the services giving rise to the claim.

You agree to indemnify and hold Velvo harmless from any claims, damages, or expenses arising out of your breach of these Terms, your misuse of our services, or content you provide to us.

Either party may terminate an engagement in accordance with the terms of the applicable Service Agreement. We may also suspend or restrict access to our website at any time if we believe these Terms have been violated. Provisions that by their nature should survive termination will continue to apply.

These Terms are governed by the laws of the jurisdiction in which Velvo operates, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

We may update these Terms from time to time. The most current version will always be posted on this page with a revised “Last updated” date. Continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.

For questions about these Terms & Conditions, contact us at info@velvomedia.com.