Privacy Policy

Velvo Media (“Velvo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This policy applies to information we collect through our website and in the course of providing our marketing, branding, and growth services.

By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy.

We collect information that you provide directly and information gathered automatically:

• Contact information — name, email address, phone number, and company details you submit through forms or email.
• Project information — details you share about your business, goals, and campaigns when working with us.
• Usage data — pages visited, time spent, referring URLs, browser type, and device information.
• Cookies & analytics — data collected through cookies and similar technologies (see Section 4).

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Deliver, maintain, and improve our services and website.
• Send relevant updates, proposals, and (where permitted) marketing communications.
• Analyze website performance and understand how visitors use our site.
• Comply with legal obligations and protect against fraud or misuse.

We use cookies and similar technologies to operate our website, remember preferences, and measure traffic. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended without them.

We do not sell your personal data. We may share information with trusted third parties only as needed to operate our business, including:

• Service providers who support hosting, analytics, email, and payment processing.
• Professional advisors such as accountants and legal counsel, where necessary.
• Authorities when required by law, regulation, or valid legal process.

These parties are obligated to handle your data securely and only for the stated purpose.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, satisfy legal and accounting requirements, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal limits.
• Object to or restrict certain processing, including marketing.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details in Section 13. We may need to verify your identity before responding.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

Your information may be processed and stored in countries other than your own. Where we transfer data internationally, we take steps to ensure it remains protected in line with this policy and applicable law.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.

If you have questions about this Privacy Policy or how we handle your data, contact us at info@velvomedia.com.